2021 Institute

Due to Covid, OLSSI 2020 was cancelled and OLSSI 2021 was held Online for the First Time.

Registration was free, and a total of 584 people attended. 234 of those were from outside Ohio, and 18 were in Canada and China!

See below for session info, recordings, and materials:

Monday, July 26, 2021 @ 9:00-10:00 am EDT

picture of Dr. Kristen Lindsay
Dr. Kristen Lindsay
Virtual Team Building: Easy Energizers for Those who Hate Icebreakersview on YouTube, view presentation PDF
Need an online activity to boost team enthusiasm or motivation? Try an icebreaker that encourages comradery and fits the mood, from pop culture trivia to sharing personality insights. Melt the chill of even the toughest crowd by tailoring activities to the right temperature.
Dr. Lindsay is the Assistant Registrar for Terra State Community College.


picture of Jessica Curtis
Jessica Curtis
Art of Customer Serviceview on YouTube
This program is designed for anyone who interacts with the public. What is customer service and why is it important? This program will introduce and improve the soft skills needed to deliver truly excellent customer service. Staff and managers alike are invited to discover how patience, positive language, body language, and active training can make anyone a true “artist” of customer service.
Jessica Curtis is the SearchOhio Coordinator and an Adult Services Librarian for Westerville Public Library.

Monday, July 26, 2021 @ 7:00 pm EDT

Game Night #1 on Board Game Arena

Tuesday, July 27, 2021 @ 1:30-2:30 pm EDT

picture of Jenni Salamon
Jenni Salamon
Can I Post/Copy/Digitize That?view on YouTube, view presentation PDF
Copyright should always be considered when sharing items outside your institution, from selecting items to include in your digital collection to posting on social media, to providing photocopies of materials for patrons. Jenni Salamon, Manager, Digital Services & Web Properties, at the Ohio History Connection, will provide a brief overview of copyright, covering terms for published and unpublished works; exceptions within the law; and resources for copyright status research.
Jenni Salamon is the Manager of Digital Services & Web Properties for Ohio History Connection.


picture of Shawn Beem
Shawn Beem
Your Big Return: Professional Brand Management Post-Pandemicview on YouTube
During the time of the COVID-19 pandemic, everyone has experienced workspaces with fewer colleagues and patrons, some level of new technology and remote work, and socially distanced, masked interactions. But what will work life be like for us as we start to return to “normal”? Attendees at this session will learn how to refresh their professional brand, how to use their brand to enhance their interactions with colleagues and patrons, and how to identify and market the new technology and communication skills learned during the pandemic for future professional use.
Shawn Beem is the Assistant Dean for Professional Development at Capital University Law School.

Tuesday, July 27, 2021 @ 7:00 pm EDT

Movie Night on Netflix

Wednesday, July 28, 2021 @ 9:00-10:00 am EDT

picture of Holly Klingler
Holly Klingler
Emerging Tech Labview on YouTube, view list of tech in Tech Lab
NEO-RLS Tech Lab will be showing you the newest technology available to you and your library today. From gadgets that can put a doctor in your pocket, to robots with a large personality, to the new ways you can bring the virtual and augmented reality world to your community, and much more.  The Tech Lab allows you to explore what this new tech can do, and consider the possibility of using these gadgets to better serve, teach, and entertain your library community. You will also learn about what other libraries have been doing to utilize this tech in their programs, events, and in their community. Come to ask questions, brainstorm, and explore with emerging tech!
Holly Klingler is the Research and Innovation Coordinator for the Northeast Ohio Regional Library System (NEO-RLS).


picture of Molly Calhoun
Molly Calhoun


picture of Megan Kovalaske-Grimm
Megan Kovalaske-Grimm
From Elevator Speech to Front Page Newsview on YouTube
Learn how to identify your brand’s strengths and how to make sure your community knows them, too. During this session, you will learn how to identify engaging customer stories and use them to inform the public about your services in a way that doesn’t shout “Look at Me!”  Create a value-based elevator speech to promote your services, and learn to let our customers tell your story to the community.
Molly Calhoun and Megan Kovaleske-Grimm are Public Relations Associates for the Tuscarawas County Public Library System.

Wednesday, July 28, 2021 @ 7:00 pm EDT

Book Club: Neverwhere by Neil Gaimanview on YouTube, view presentation as PDF or as PowerPoint, view PDF notes

Thursday, July 29, 2021 @ 1:30-2:30 pm EDT

picture of Dawn Watts
Dawn Watts
Becoming a Friend of the Deaf Communityview on YouTube, view presentation PDF
Culture and language intertwine, with language reflecting characteristics of culture. Learning about the culture of Deaf, Hard of Hearing, DeafBlind, plus disabilities people is also learning about their language.
Dawn Watts is the President of Ohio Citizens for Deaf Cultures.


picture of Jeff Laser
Jeff Laser
Podcast like a Proview on YouTube
Podcasting is an excellent way for libraries to connect to their communities, especially as it becomes increasingly important to reach patrons beyond the library’s physical space. Jeff Laser, Branch Services Librarian Generalist and former host of The BPL Podcast, will cover the ins and outs of starting a podcast at your library. Learn what equipment and software you’ll need, how to find guests, and how to market your podcast on a reasonable budget.
Jeff Laser is a Generalist Librarian at Cuyahoga County Public Library.

Thursday, July 29, 2021 @ 7:00 pm EDT

Game Night #2 on Board Game Arena

Friday, July 30, 2021 @ 9:00-10:00 am EDT

picture of John Burke
John Burke
Closing Speaker: Finding a Future Together: Libraries Beyond COVIDview on YouTube
The COVID pandemic continues to impact the world, and has certainly not left out library staff and those we serve.  As vaccines start to open up a return to a “normal” world, will libraries be able to re-establish normal routines, or will we find new paths?  Let us join together to see what has changed in our libraries during the pandemic, what has remained, and how we can approach the future.
John Burke is the Library Director & Principal Librarian at the Gardner-Harvey Library, Miami University.

Friday, July 30, 2021 @ 7:00 pm EDT

Crafting & Chat